So when I was at the Google Dance a few weeks ago I met and talked with some of the engineers. I spoke at length with one of the engineers for Google documents about feature developments/requests yada-yada-yada, and he was nice enough to give me his card. I was working with Google docs again tonight, had an issue and dropped him an email about it, and 5 minutes later he emailed me back with an answer. So at 1:24 AM in the morning over labor day weekend, I got a personal response to my question, on the spot! Man that’s totally freakin’ amazing, he should absolutely get a gold star or whatever they give at Google for that!
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