From the monthly archives:

September 2004

Customer Service

September 29, 2004

Have you had to call any customer service departments recently? Maybe your credit card had an billing error, or you needed tech support for your computer. Chances are you ended up speaking to someone in India. A lot of major corporations are moving there customer service centers offshore to save on costs. However from a [...]

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Word of the Day: SPIT

September 26, 2004

First there was SPAM clogging your inbox now there is SPIT trying to reach your phone. SPIT is an acronym for SPAM OVER INTERNET TELEPHONY. Since there are no local or governemnt taxes for VOIP, and it usually comes at a fixed rate you can call 1, 100, or 1000 people for the same charge, [...]

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Trading Spaces in my Living Room

September 23, 2004

Yes I’m not ashamed to admit I watch Trading Spaces. It’s all part of that vicarious unscripted TV attraction (notice I didn’t say reality TV). Last year or so I saw an episode where Doug Wilson redecorated a bedroom in Whitlock Road where he painted the primary wall with four shades of green boxes (see [...]

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Jessica Simpson is Daisy Duke

September 16, 2004

*** DISCLAIMER SOME OF THESE LINKS OPEN WEBSITES WITH BACKGROUND MUSIC ***
Ok I’ll admit it, as a kid I watched the Dukes of Hazzard, on Friday night. For a teenage boy going through puberty, it had everything you could ask for. Bo and Luke Duke were those mischievous boys always in trouble with the law [...]

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Website Advertising and User Behavior

September 16, 2004

I’ve been reading some fairly interesting articles from a new company called EYETRACK III. The first article was about online advertising

The so-called “invisibility effect” of Web advertising is no myth. We found among our test subjects that there were often instances when they did not look directly at ads, even for a fraction of a [...]

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Fonts and Greek Text

September 14, 2004

Ok I’ll admit it I’m not a font head. Now I’ve know a few MacHeads in my day who were able to spot a verdana font from and arail font at 60 yards but it’s not a skill that I posses. Quite often when I am designing a website I will need font with a [...]

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Men are Simple

September 13, 2004

Men are simple, notice I didn’t say stupid I said simple. It’s in out genes it goes back to the caveman days.
If you wanted a rock moved tell us which one and where to put it.
If you wanted an animal killed to eat for dinner, just tell us which one and we will kill it.
Ask [...]

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The Most Important Day of My Life

September 5, 2004

Everyone has milestone days in their life that change the direction of their life, for better or worse, things like the day you got married, the day that you bought a house, or the day that your children were born. These are all important days in my life, but the single most important day in [...]

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Fantasy Art

September 2, 2004

When I was a kid I was a fairly voracious reader. I read about all different things like baseball, pirates, knights, and astronomy. However one book that really took hold was The Hobbit. It laid the foundation for my interest in fantasy literature and eventually Dungeons and Dragons. Like most boys my age I read [...]

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Web Tools: Color palates

September 2, 2004

Back when the web was new responsible designers were only supposed to use the websafe color palette. This consisted of 256 colors that 16 bit computers were capable of rendering with a reasonable degree of accuracy. This became known as the browser safe color palette. When print designers came on the scene they were used [...]

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Boring Email

September 1, 2004

Seth Godin’s team of disciples over at changethis.com seem to have finally come up with something worthwhile in their “how to be a boor” article. Nothing revolutionary or groundbreaking mind you, and nothing you haven’t heard before, however it’s one of those things old timers need to be reminded of from time to time and [...]

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